Permobil Comfort Elements Back Support – Folding Tension-Adjustable Wheelchair Back for Kyphosis and Lumbar Support, 15″–21″ or 22″–25″ Wide
$237.59
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✔ Folds With the Wheelchair
✔ Adjustable Tension Strapping
✔ Accommodates Kyphosis, Adds Lumbar Support
✔ Installs Over the Canes, Steel D-Rings
✔ 15″ to 21″ or 22″ to 25″ Wide, 16″ High
✔ 300 lb Maximum User Weight
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Description
Permobil Comfort Elements Back Support – Folding Tension-Adjustable Wheelchair Back for Kyphosis and Lumbar Support, 15″–21″ or 22″–25″ Wide
The Permobil Comfort Elements Back is a folding wheelchair back support that gives real, adjustable back support and still folds with the wheelchair. Most solid backs stop a folding chair from folding. The Elements doesn’t: the whole back folds for transport and storage.
It is a tension adjustable wheelchair back. Hook-and-loop straps let you set the tension section by section, so it can accommodate kyphosis and add lumbar support, and 1″ foam keeps it comfortable. It installs directly over the wheelchair canes with steel D-rings, is 16″ high, and comes in 15″ to 21″ or 22″ to 25″ widths. Maximum user weight is 300 lbs.
Pick your width in the options. Questions? Call 585-505-6665.
Why Choose a Folding Wheelchair Back Support?
A sling upholstery back stretches and sags, and the user sags with it. A rigid shell back fixes that but often means the chair no longer folds, which is a real problem for anyone who travels by car. The Comfort Elements Back sits in between: it is a strap-tension back that can be tuned to the user and still folds flat with the chair.
Who Is the Comfort Elements Back Best For?
- Folding wheelchair users who travel or store the chair folded
- Users with kyphosis who need a back that follows their curve
- Anyone who wants more lumbar support than a standard sling
- Caregivers who lift the chair into a car
- Users up to 300 lbs
Who May Need a Different Back?
- Users who need side support: a back with wings such as the ACTA-BACK Deep 5″.
- Users who need a firmer, shaped shell and don’t need the chair to fold with the back on: the Acta-Back LTS or Acta-Back Contour 5.
- Users over 300 lbs: the ACTA-BACK Deep series is rated to 400 lbs.
Adjustable Tension Strapping
The support comes from a set of straps behind the back. Hook-and-loop closures make the tension easy to change: loosen where a curve needs room, tighten where the user needs more support. That’s how the back accommodates kyphosis and adds lumbar support without a rigid shell.
Folds With the Chair
Because the back is made of straps and foam rather than a rigid shell, the whole back folds with the wheelchair for transportation and storage. There’s nothing to take off before folding.
Secure Installation
The Elements Back installs directly over the wheelchair canes. Steel D-rings add strength and durability where the straps take the load.
Comfort Elements vs. a Rigid Shell Back
A rigid shell gives firmer, more precise support and can carry laterals and head supports, but it may stop the chair from folding. The Comfort Elements folds with the chair and adjusts by strap tension. For a user who needs better back support and a chair that still folds, the tension adjustable wheelchair back is usually the better fit.
Choosing Your Size
| Width Range | Height | Permobil Part No. |
| 15″ to 21″ | 16″ | ELB-BS1521W16L |
| 22″ to 25″ | 16″ | ELB-BS2225W16L |
Pick the width range that includes your wheelchair’s width between the canes. Not sure? Send us the chair model from the frame label.
Fitting the Folding Wheelchair Back Support
Put the back over the canes and fasten the steel D-ring straps. Start with all tension straps fairly loose, have the user sit back, then tighten strap by strap from the bottom up: firmer at the lumbar curve, looser where a rounded upper back needs room. Fold the chair once to check it still folds cleanly, then re-check the tension after the first few days of use, as the straps settle.
Common Problem → Elements Back Solution
Problem: a user needs better back support for a rounded upper back, but a family member folds the chair into a car on every trip.
Solution: the Comfort Elements Back is set to follow the curve with its tension straps, adds lumbar support, and folds right along with the chair.
Care & Cleaning
Permobil offers Comfort-Tek or Stretch-Air covers. Wipe Comfort-Tek with a common disinfectant and follow the care guide that comes with the back for Stretch-Air. Check strap tension and the D-rings regularly.
What’s Included
One Permobil Comfort Elements Back in the width you choose.
Warranty
Permobil lists 6 months on the cover and 60 months on the back shell, hardware and foam.
Key Features
✔ Folds With the Wheelchair
✔ Adjustable Tension Strapping
✔ Accommodates Kyphosis, Adds Lumbar Support
✔ Installs Over the Canes, Steel D-Rings
✔ 15″ to 21″ or 22″ to 25″ Wide, 16″ High
✔ 300 lb Maximum User Weight
Product Specifications
| Brand | Permobil (Comfort Company) |
| Model | Comfort Elements Back (ELB series) |
| Type | General use back, tension adjustable, folding |
| Widths | 15″ to 21″ or 22″ to 25″ |
| Height | 16″ |
| Foam | 1″ foam |
| Mounting | Strapping system over the canes with steel D-rings |
| Cover Options | Comfort-Tek or Stretch-Air |
| Maximum User Weight | 300 lbs |
| Warranty | Cover 6 months; shell, hardware and foam 60 months |
Frequently Asked Questions
Does it fold with the chair?
Yes. The whole back folds for transport and storage.
How is it adjusted?
With hook-and-loop tension straps.
Does it help with kyphosis?
Yes. The tension straps can accommodate kyphosis and provide lumbar support.
What sizes are available?
15″ to 21″ wide or 22″ to 25″ wide, both 16″ high.
What is the weight limit?
300 lbs.
How does it attach?
Directly over the wheelchair canes with steel D-rings.
Is it rigid?
No. It is a strap-tension back with 1″ foam.
What warranty does it have?
Permobil lists 6 months on the cover and 60 months on the back shell, hardware and foam.
Do you ship nationwide?
Yes. Call 585-505-6665 with your chair details.
🔗 Wheelchair Back Cushion Guides, Answers & Tools
Not sure this fits your chair? Send us the model from the frame label, or call us at 585-505-6665.
👉 Manual Wheelchair Knowledge Base
👉 Manual Wheelchair Assessment Tool
PRODUCT SPECIFICATION
Shipping & Returns
Shipping & Return Policy
At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.
Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.
Shipping & Order Processing
We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.
Processing Time
Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.
Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.
Transit & Delivery Time
Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.
Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.
Alaska, Hawaii & Special Shipping Areas
Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.
Freight & Oversized Equipment
Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.
30-Day Return Policy
We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.
Eligible products generally include:
- Electric and power wheelchairs
- Manual and lightweight wheelchairs
- Mobility scooters
- Walkers and rollators
- Patient lifts
- Wheelchair ramps
- Hospital and homecare beds
- Eligible medical mattresses
- Geriatric and medical recliner chairs
- Overbed tables
- Bathroom benches and shower chairs
- Other eligible medical and mobility equipment
Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.
Return Authorization
Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.
You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.
Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.
Condition of Returned Merchandise
To qualify for a return and refund, the product must be returned:
- In brand-new and unused condition
- In its complete original manufacturer packaging
- With all manuals, components, hardware, accessories, and included materials
- Without damage, modification, assembly wear, stains, odors, or other signs of use
- In resalable condition upon inspection by the receiving warehouse or manufacturer
We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.
Restocking Fees
Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.
These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.
If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.
Return Shipping & Shipping Charges
The customer is responsible for shipping charges associated with the order when making a standard return.
Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.
Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.
Non-Returnable Products
For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.
We currently do not accept returns on:
- Parts & accessories
- Wheelchair cushions and support accessories
- Patient lift slings
- Custom or made-to-order products
- Products specifically identified as non-returnable on the product page
If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.
Damaged or Incorrect Orders
We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.
If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.
Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.
If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.
Refused Deliveries
Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.
A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.
Return Shipping Deadline
Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.
This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.
Refund Processing
Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.
The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.
If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.
Custom & Made-to-Order Products
Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.
For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.
If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.
Questions Before Ordering?
Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.
Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.
For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.
MANUAL/INSTRUCTIONS
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