EV Rider Transport 4M Foldable Scooter for Seniors – Portable Folding Electric Mobility Scooter
$1,999.00
✔ Compact Manual Folding Scooter Design
✔ Four-Wheel Stable Mobility Configuration
✔ 55 lb Weight With Battery
✔ Up to 8-Mile Driving Range
✔ 250 lb Maximum Weight Capacity
✔ 10.05Ah Lithium-Ion Battery Included
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Description
EV Rider Transport 4M Foldable Scooter for Seniors – Portable 4-Wheel Electric Mobility
The EV Rider Transport 4M foldable scooter for seniors is designed for riders who want the convenience of a folding travel scooter without moving to a three-wheel platform. Its compact four-wheel design, manual folding system, 55 lb total weight with battery, 250 lb capacity, and included 24V 10.05Ah lithium-ion battery create a practical combination for everyday mobility, vehicle transportation, storage, shopping, appointments, and travel.
Unlike a traditional full-size mobility scooter that may require a vehicle lift or multi-piece disassembly for transportation, the Transport 4M is designed to fold into a more compact form for storage and transport. There are no separate scooter sections to repeatedly disassemble and reconnect. When the outing is over, the scooter can be folded and prepared for compatible vehicle cargo areas or storage spaces while remaining one integrated mobility device.
For shoppers comparing an electric scooter for seniors, a folding electric scooter for seniors, or a portable folding mobility scooter, the Transport 4M offers more than portability alone. It combines four-wheel mobility with a compact 23″ overall width, 39.3″ turning radius, up to 8-mile manufacturer-listed range, solid tires, electromagnetic braking, and speeds up to approximately 3.7 mph. The result is a travel-oriented scooter built around the real-world question many buyers have: How can I take my mobility scooter with me without dealing with a large, difficult-to-transport machine?
Why Choose the EV Rider Transport 4M?
The Transport 4M is particularly compelling because it brings together features that travel-scooter shoppers frequently have to balance against one another: four wheels, compact maneuverability, folding convenience, lithium battery power, and manageable overall dimensions.
Its four-wheel configuration gives riders an alternative to compact three-wheel travel scooters, while the manual folding design eliminates the need to separate the scooter into multiple primary sections every time it needs to be transported. Once unfolded, it functions as a conventional powered mobility scooter with tiller steering, electromagnetic braking, solid tires, and a dedicated mobility seat.
For riders who expect their scooter to regularly move between the home, car, stores, appointments, restaurants, community activities, and travel destinations, that balance is where the Transport 4M makes the most sense.
A Foldable Scooter for Seniors Designed Around Real-World Transportation
A mobility scooter can provide independence at the destination while still creating a transportation problem getting there. Full-size scooters can be large and heavy, while some portable scooters require the seat, battery, rear section, and other components to be removed individually before loading.
The Transport 4M takes a different approach. Its manual folding design allows the scooter to collapse without routine multi-piece disassembly. This can simplify the process for riders or caregivers who prefer keeping the scooter together when preparing it for transportation or storage.
The scooter measures approximately 33.5″ long × 23″ wide in its operating configuration and weighs approximately 55 lbs with the standard lithium battery. Because vehicle trunks, hatchbacks, SUVs, and cargo openings vary considerably, buyers should always compare the scooter’s dimensions with their own available cargo space before purchasing.
For someone searching specifically for a foldable scooter for seniors, the important distinction is that the Transport 4M is not simply a small scooter. Folding is an integral part of how it is designed to be transported and stored.
Folding Scooter vs. Disassembling Scooter: What Is the Difference?
This is one of the most useful distinctions to understand when shopping for a portable mobility scooter. A disassembling scooter separates into multiple individual components so each piece can be lifted separately. A folding mobility scooter is designed to collapse into a smaller configuration while keeping the primary scooter assembly together.
The Transport 4M follows the folding approach. This can be attractive for someone who does not want to repeatedly separate and reconnect multiple scooter components before and after every trip.
There is a tradeoff to consider: because the Transport 4M remains an integrated unit, the user or caregiver must account for the scooter’s approximately 55 lb total weight with battery when loading it. A multi-piece scooter may have a lighter individual lifting weight even when its total assembled weight is similar or greater.
The better design therefore depends on the buyer. Someone who prioritizes one-piece folding convenience may prefer the Transport 4M, while someone who needs the lightest possible individual lifting piece may prefer a disassembling scooter.
Four-Wheel Mobility in a Compact Travel Design
One of the defining features of the Transport 4M is its four-wheel configuration. This gives shoppers who prefer four wheels a portable alternative without requiring them to move immediately into a larger full-size mobility scooter.
Despite the four-wheel layout, the Transport 4M remains compact at approximately 23 inches wide and provides an approximately 39.3-inch turning radius. Those dimensions help make it suitable for many accessible stores, malls, medical offices, community spaces, hallways, elevators, and other everyday environments where maneuverability matters.
The scooter also includes rear casters as standard and uses solid tires at both the front and rear. Its rear tires measure approximately 7.9″ in diameter, while the front tires measure approximately 7.08″.
As with any four-wheel mobility scooter, buyers should measure important indoor spaces rather than assuming it will turn comfortably everywhere. Door widths, furniture placement, elevator dimensions, hallway intersections, and available turning space can all affect real-world maneuverability.
How Much Does the EV Rider Transport 4M Weigh?
The Transport 4M weighs approximately 55 lbs with its standard battery and approximately 51.8 lbs without the battery.
These figures are particularly important when comparing folding scooters. Unlike a disassembling model where the relevant specification may be the weight of the heaviest individual piece, a folding scooter can remain largely together when transported. Buyers should therefore evaluate whether approximately 55 lbs is manageable for the person who will actually be loading and unloading the scooter.
For some households, the rider may handle transportation independently. In others, a spouse, adult child, caregiver, or companion may perform the lifting. Considering the strength and physical ability of the person doing the loading is just as important as comparing the scooter’s total weight on paper.
Can the Transport 4M Fit in a Car Trunk?
The Transport 4M is designed with vehicle transportation in mind, but whether it will fit inside a specific car depends on the vehicle’s cargo opening, trunk dimensions, available depth, and surrounding cargo.
The scooter’s operating dimensions are approximately 33.5″ long × 23″ wide, with an overall tiller height of approximately 30″ to 33.5″ depending on tiller position. Its folding design is intended to make the scooter more convenient to store and transport than a conventional non-folding mobility scooter.
If fitting the scooter into a particular sedan, hatchback, crossover, or SUV is essential, measure the vehicle’s actual cargo opening and interior storage area before ordering. This provides a much more reliable answer than assuming that every folding scooter will fit every trunk.
250 lb Weight Capacity in a Travel-Oriented Scooter
The EV Rider Transport 4M supports riders weighing up to approximately 250 lbs. This capacity is paired with a compact folding frame rather than the larger dimensions typically associated with full-size or heavy-duty scooters.
Weight capacity should always be considered together with seat size and rider fit. The Transport 4M uses a folding mobility seat measuring approximately 15″W × 12″D, with a cushion height of approximately 9″ and cushion thickness of approximately 1″.
The seat sits approximately 19.7″ from the floor and approximately 15″ from the deck. Buyers should compare these measurements with the rider’s body size, positioning needs, and comfort requirements rather than relying on the 250 lb capacity alone.
Lithium Battery Power with Up to 8 Miles of Range
The Transport 4M includes a 24V 10.05Ah lithium-ion battery and provides a manufacturer-listed driving range of up to approximately 8 miles per charge.
That range supports the kinds of outings this portable folding mobility scooter is designed around, including shopping, appointments, dining, community events, visits with family, and travel activities where compact transportation is a priority.
The scooter uses an off-board lithium-ion charger rated at 2 Amp / 24 VDC, with a listed charging time of approximately 4 to 6 hours.
Actual range is not guaranteed and can vary according to rider weight, terrain, slopes, battery condition, temperature, speed, stop-and-start operation, charging habits, and other operating conditions.
Up to 3.7 MPH for Everyday Mobility
The Transport 4M has a listed maximum operating speed of up to approximately 3.7 mph. Rather than being designed around high-speed recreational riding, its performance is focused on practical personal mobility in appropriate everyday environments.
This pace can work well for moving through stores, malls, accessible outdoor areas, community spaces, and other destinations where controlled maneuverability matters more than maximum speed.
The scooter uses a Dynamic R-Series 50A controller and a 180-watt, 24-volt drive system.
Electromagnetic Braking and T-Shaped Tiller Controls
The Transport 4M uses an electromagnetic braking system rather than requiring the rider to rely on a conventional manual brake for normal operation. Its tiller uses a T-shaped configuration with pot-meter throttle control for powered driving.
The controls are positioned directly in front of the rider, providing the familiar tiller-style driving arrangement commonly found on mobility scooters.
Because hand function, reaction time, strength, vision, balance, and mobility needs differ from person to person, users should always determine whether the scooter’s control style is appropriate for their individual abilities before operation.
Solid Tires for Low-Maintenance Everyday Use
The Transport 4M uses solid tires, eliminating the need to monitor tire pressure or repair a traditional pneumatic-tire puncture.
The rear tires measure approximately 7.9″ in diameter × 2″ wide, while the front tires measure approximately 7.08″ in diameter × 1.57″ wide. Both front and rear wheels use industrial plastic rims.
Solid tires are particularly practical for a folding travel scooter that may regularly transition between homes, vehicles, stores, hotels, and other destinations where simple maintenance is valuable.
Is the Transport 4M Good for Indoor Use?
The Transport 4M’s 23″ overall width and 39.3″ turning radius give it a relatively compact operating footprint for a four-wheel electric mobility scooter.
That can make it useful in many accessible indoor environments, including shopping centers, grocery stores, medical offices, apartment buildings, community spaces, restaurants, and homes with adequate maneuvering room.
However, “compact” does not mean it will fit every environment. Buyers who expect substantial indoor use should measure narrow doorways, hallways, elevator entrances, ramps, and critical turning areas before choosing any mobility scooter.
Can the EV Rider Transport 4M Be Used Outdoors?
The Transport 4M can be used on appropriate maintained outdoor surfaces within the scooter’s operating specifications. Its solid tires, four-wheel configuration, and powered drive system make it suitable for many everyday trips involving paved walkways and accessible outdoor areas.
It is important, however, not to confuse a four-wheel design with an off-road scooter. The Transport 4M has approximately 1.4″ of ground clearance and a maximum recommended climbing angle of approximately 3 degrees.
It is therefore a portable travel mobility scooter rather than an all-terrain or heavy-duty outdoor scooter. Rough ground, steep slopes, large obstacles, deep gravel, and other demanding terrain fall outside the type of use its specifications are designed around.
Is the Transport 4M a Good Electric Scooter for Seniors Who Travel?
For a senior or adult who regularly travels by vehicle, one of the Transport 4M’s biggest advantages is that transportability is built into the scooter itself. The scooter folds rather than depending on routine multi-piece disassembly, uses a lithium-ion battery, and remains compact compared with larger full-size mobility scooters.
Those characteristics can make it useful for vacations, visits with family, hotels, shopping trips, appointments, restaurants, and other outings where a scooter needs to travel beyond the rider’s immediate neighborhood.
When traveling by airline, cruise ship, or another commercial carrier, always confirm the carrier’s current requirements before departure. Mobility-device dimensions, lithium battery rules, battery handling procedures, documentation requirements, and storage policies can vary between transportation providers.
Who Is the EV Rider Transport 4M Best For?
The Transport 4M is particularly well suited to seniors and adults who want a folding electric mobility scooter that remains relatively compact and easy to transport while providing a four-wheel configuration.
It makes the most sense for someone who frequently uses a car, wants to store a scooter in a smaller space, takes regular shopping or appointment trips, travels, or simply does not want a large full-size scooter occupying significant space when it is not being used.
It can also be a strong option for buyers who prefer a folding scooter over a model that must be separated into several pieces each time it is transported.
The Transport 4M may be less suitable for someone who requires more than a 250 lb capacity, a larger seat, substantial ground clearance, steep-slope capability, long-distance range, or specialized rough-terrain performance. Those users should consider a scooter designed specifically around those requirements.
What Should You Look for in a Folding Electric Scooter for Seniors?
When comparing a folding electric scooter for seniors, it is important to look beyond whether the scooter simply folds. The best choice depends on how the scooter will actually be used and transported.
Important factors include total lifting weight, folding method, overall dimensions, folded storage requirements, wheel configuration, turning radius, rider capacity, seat dimensions, battery type, driving range, speed, ground clearance, and incline capability.
The Transport 4M’s combination is particularly clear: four-wheel mobility, manual folding, approximately 55 lb total weight with battery, 250 lb capacity, 23″ width, 39.3″ turning radius, lithium-ion battery, and up to approximately 8 miles of manufacturer-listed range.
That makes the Transport 4M especially relevant for shoppers whose highest priorities are folding convenience, transportation, compact storage, and everyday powered mobility.
Transport 4M vs. a Traditional Full-Size Mobility Scooter
A traditional full-size mobility scooter may provide a larger seat, greater battery capacity, longer range, more ground clearance, or a higher rider weight capacity. Those advantages typically come with increased size and weight, making vehicle transportation more challenging.
The Transport 4M is designed around a different priority. It gives up some of the size and heavy-duty capability of a larger scooter in exchange for a compact folding design that is easier to store and transport.
For someone who plans to leave a scooter assembled most of the time and wants maximum range or outdoor capability, a full-size scooter may be more appropriate. For someone whose recurring problem is getting a scooter into a vehicle, storing it between outings, and taking it away from home, the Transport 4M’s folding design addresses that need directly.
Common Mobility Problem → Transport 4M Solution
Problem: A traditional mobility scooter is too large and cumbersome to regularly transport.
Transport 4M Solution: A manual folding design helps reduce the scooter’s storage footprint without requiring routine multi-piece disassembly.
Problem: The rider wants a portable scooter but prefers four wheels.
Transport 4M Solution: The scooter combines a four-wheel configuration with a compact 23″ overall width.
Problem: The scooter needs to maneuver through everyday indoor spaces.
Transport 4M Solution: A 39.3″ turning radius and compact footprint support maneuverability in many accessible indoor environments.
Problem: Pneumatic tires create concerns about pressure and punctures.
Transport 4M Solution: Solid front and rear tires eliminate routine air-pressure maintenance.
Problem: The scooter needs to support everyday outings away from home.
Transport 4M Solution: An included 24V 10.05Ah lithium-ion battery provides up to approximately 8 miles of manufacturer-listed range.
Key Features of the EV Rider Transport 4M
- ✔ Compact manual folding scooter design
- ✔ Four-wheel powered mobility configuration
- ✔ 55 lb weight with battery
- ✔ 250 lb maximum weight capacity
- ✔ Up to 8-mile driving range
- ✔ 24V lithium-ion battery included
- ✔ Compact 39.3-inch turning radius
- ✔ Low-maintenance solid front rear tires
- ✔ Automatic electromagnetic braking system
- ✔ Four available frame colors
Frequently Asked Questions About the EV Rider Transport 4M
What is the EV Rider Transport 4M?
The EV Rider Transport 4M is a portable four-wheel folding electric mobility scooter designed for compact transportation and everyday mobility. It has a 250 lb weight capacity, approximately 55 lb total weight with battery, lithium-ion power, solid tires, and up to approximately 8 miles of manufacturer-listed driving range.
Is the EV Rider Transport 4M a foldable scooter for seniors?
Yes. The Transport 4M uses a manual folding design intended to make the scooter more convenient to transport and store. It is particularly relevant for seniors and adults who want powered mobility without relying on a larger traditional scooter.
Does the EV Rider Transport 4M fold?
Yes. The Transport 4M is designed to fold manually into a more compact configuration for transportation and storage rather than requiring routine multi-piece disassembly.
Does the Transport 4M need to be disassembled for transportation?
The Transport 4M’s primary portability feature is its folding design. Unlike a conventional disassembling travel scooter, it is designed to fold while keeping the primary scooter assembly together.
How much does the EV Rider Transport 4M weigh?
The Transport 4M weighs approximately 55 lbs with its standard battery and approximately 51.8 lbs without the battery.
Can one person lift the Transport 4M?
The complete scooter weighs approximately 55 lbs with its battery. Whether that is manageable for one person depends on the individual’s strength, mobility, lifting technique, and the height and shape of the cargo area. Buyers should evaluate the actual person who will be loading and unloading the scooter.
What is the weight capacity of the Transport 4M?
The EV Rider Transport 4M has a maximum rider weight capacity of approximately 250 lbs.
Is the Transport 4M a four-wheel mobility scooter?
Yes. The Transport 4M uses a four-wheel configuration while maintaining a compact 23-inch overall width and approximately 39.3-inch turning radius.
How wide is the EV Rider Transport 4M?
The Transport 4M measures approximately 23 inches wide.
How long is the Transport 4M?
The scooter has an overall length of approximately 33.5 inches.
What is the turning radius of the Transport 4M?
The Transport 4M has an approximately 39.3-inch turning radius.
How fast does the EV Rider Transport 4M go?
The Transport 4M has a listed maximum speed of up to approximately 3.7 mph.
How far can the Transport 4M travel on one charge?
The manufacturer-listed driving range is up to approximately 8 miles. Actual range can vary based on rider weight, terrain, inclines, battery condition, temperature, speed, driving behavior, charging practices, and other operating conditions.
What battery does the Transport 4M use?
The Transport 4M includes one 24V 10.05Ah lithium-ion battery.
How long does the Transport 4M take to charge?
The listed charging time is approximately 4 to 6 hours using the specified off-board lithium-ion charger.
What size seat does the EV Rider Transport 4M have?
The folding mobility seat measures approximately 15 inches wide × 12 inches deep. Buyers should compare these dimensions with the rider’s individual seating requirements.
What is the seat height from the floor?
The seat cushion is approximately 19.7 inches from the floor and approximately 15 inches from the deck.
What type of tires does the Transport 4M use?
The Transport 4M uses solid front and rear tires. The rear tires are approximately 7.9 inches in diameter, while the front tires are approximately 7.08 inches in diameter.
Can the EV Rider Transport 4M fit in a car trunk?
The Transport 4M is designed to fold for more convenient vehicle transportation, but trunk sizes and cargo openings vary. Measure the vehicle’s actual cargo opening and available storage dimensions before purchasing to confirm fit.
Is the Transport 4M good for indoor use?
Its approximately 23-inch width and 39.3-inch turning radius make the Transport 4M suitable for many accessible indoor environments. Actual maneuverability depends on doorway widths, hallway dimensions, furniture placement, elevators, and available turning space.
Can the EV Rider Transport 4M be used outdoors?
Yes, the Transport 4M can be used on appropriate maintained outdoor surfaces within its operating specifications. It has approximately 1.4 inches of ground clearance and a maximum recommended climbing angle of approximately 3 degrees, so it is not designed as an off-road or heavy-duty all-terrain scooter.
What is the ground clearance of the Transport 4M?
The Transport 4M has approximately 1.4 inches of ground clearance.
What is the maximum recommended incline?
The maximum recommended climbing angle provided in the specifications is approximately 3 degrees.
Does the Transport 4M have automatic brakes?
The Transport 4M uses an electromagnetic braking system.
Can I take the EV Rider Transport 4M on an airplane?
The Transport 4M uses a lithium-ion battery and is designed as a portable travel mobility scooter. Airline requirements for powered mobility devices and lithium batteries can vary, so confirm battery handling, documentation, storage, and transportation requirements directly with the specific airline before departure.
Can I take the Transport 4M on a cruise?
The folding design can make the Transport 4M useful for travel, but cruise lines may have specific mobility-device dimensions, battery, cabin storage, and accessibility requirements. Confirm current requirements directly with the cruise line before traveling.
Is a folding scooter better than a disassembling scooter?
Neither design is automatically better. A folding scooter keeps the primary scooter together and can simplify setup, while a disassembling scooter separates into individual pieces that may be lighter to lift. The better choice depends on the user’s transportation method and who will load the scooter.
Who is the EV Rider Transport 4M best for?
The Transport 4M is especially relevant for seniors and adults who want a compact four-wheel electric mobility scooter that folds for transportation and storage and who do not require heavy-duty capacity, extended driving range, or specialized rough-terrain performance.
What colors are available for the Transport 4M?
The listed color choices are Blue, Silver, Rose Gold, and Red.
What should I compare when choosing a portable folding mobility scooter?
Compare total lifting weight, folding method, overall and folded dimensions, wheel configuration, rider capacity, seat dimensions, turning radius, battery type, range, speed, ground clearance, incline capability, and vehicle cargo space. These factors determine whether a folding scooter is appropriate for the rider’s actual daily routine.
PRODUCT SPECIFICATION
Product Specifications
| Brand | EV Rider |
| Model | Transport 4M |
| Product Type | Portable 4-Wheel Folding Mobility Scooter |
| Folding Design | Manual Folding |
| Weight Capacity | 250 lbs. (115 kg) |
| Overall Length | 33.5″ (85 cm) |
| Overall Width | 23″ (58.5 cm) |
| Maximum Tiller Height | 33.5″ (85 cm) |
| Minimum Tiller Height | 30″ (76 cm) |
| Weight With Battery | 55 lbs. (25 kg) |
| Weight Without Battery | 51.8 lbs. (23.5 kg) |
| Wheel Configuration | 4-Wheel |
| Turning Radius | 39.3″ (100 cm) |
| Ground Clearance | 1.4″ (3.6 cm) |
| Maximum Recommended Climbing Angle | 3° |
| Legroom / Floorboard Length | 17″ (43 cm) |
| Deck Height | 5.9″ (15 cm) |
| Seat Type | Folding Mobility Seat |
| Seat Size | 15″W × 12″D × 9″H |
| Seat Cushion Thickness | 1″ (2.5 cm) |
| Seat Height – Cushion to Deck | 15″ (38 cm) |
| Seat Height – Cushion to Floor | 19.7″ (50 cm) |
| Maximum Speed | Up to 3.7 mph |
| Driving Range | Up to 8 Miles |
| Battery | 24V 10.05Ah Lithium-Ion Battery |
| Battery Quantity | 1 Included |
| Charger | Off-Board Li-Ion, 2 Amp 24 VDC |
| Charger Input | 100–240 VAC |
| Charging Time | Approximately 4–6 Hours |
| Motor | 180 Watt, 24 Volt |
| Controller | Dynamic R-Series 50A |
| Brake System | Electromagnetic |
| Tiller Type | T-Shape Type |
| Throttle Control | Pot Meter |
| Tire Type | Solid Tires |
| Front Tire Size | 7.08″ Diameter × 1.57″ Wide |
| Rear Tire Size | 7.9″ Diameter × 2″ Wide |
| Front Rim Type | Industrial Plastic |
| Rear Rim Type | Industrial Plastic |
| Rear Anti-Tip System | Rear Casters – Standard |
| Available Colors | Blue / Silver / Rose Gold / Red |
Weight Note: The EV Rider Transport 4M weighs approximately 55 lbs with its standard lithium-ion battery and approximately 51.8 lbs without the battery.
Range Note: Manufacturer-listed driving range is up to approximately 8 miles. Actual range can vary based on rider weight, battery condition, terrain, inclines, temperature, speed, driving habits, charging practices, and other operating conditions.
Shipping & Returns
SHIPPING:
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the US, ensuring that we provide the very highest levels of responsiveness to you at all times.
(Please note that shipping to Hawaii and Alaska may be more expensive. if there is any changes in shipping rates for these two locations upon processing your order, we will contact you to further advise of your options.)
The time frame for order delivery is divided into two parts:
1: processing time.
Order verification, quality check, and packaging. Processing time usually takes 24-48 hours.
2: shipping time.
Once an order has shipped (24 to 72 hours) You will receive an email with the tracking number and the package should deliver to you within 5 business days.
For whichever reason you did not receive a tracking number within 72 hours, feel free to contact us at: info@medcaremobility.com
RETURNS:
We offer a 30-day return policy if you are not 100% satisfied with your product.
These are the products included in the 30-day return policy:
- Electric wheelchairs.
- Manual wheelchairs.
- Lightweight wheelchairs.
- All other Wheelchairs
- All Electric scooters.
- All Power lifts.
- All Walkers.
- All Rollators.
- All Patient Lifts
- All Wheelchair Ramps
- Walkers & Rollators
- All Hospital/Home Care Beds
- All Mattresses
- All Geri Recliner Chairs
- All Overbed tables
- All Bathroom Benches, Shower Benches, And Shower Chairs
To qualify for a return you will need to contact us first and obtain a RA# and return address at Info@medcaremobility.com and or simply open up a chat with a live agent on the website at anytime.
All items must come back in their original packaging and in good/unused condition and must be received back at the warehouse prior to 30 days of order placed. (Please be sure to request within 3 weeks so we can have it back within the time window)
There is a 15% restocking fee for all returns and the customer is responsible for all shipping fees on the order.
We do not currently offer returns for:
- Wheelchair cushions & support accessories
- Custom orders (products stated to be a custom Item)
- Any Parts
- Any Accessories
- Slings for lifts
in case you receive your Item damaged, we require that you get in touch with us within 48 hours of delivery to report the damages in order to consider it damage upon delivery.
If the package is refused at the time of delivery, then the customer will still be responsible for the restocking and shipping fees as any regular return to ensure that we don’t suffer the losses.
Additional Notes:
It is Important to take note that while we do offer free shipping on many items above $99 however in the recent months the healthcare Industry has shifted and Manufacturers started placing high shipping costs on us giving us no choice to add shipping charges to all such brands. however, we only add 60% of the shipping charges to you. in addition we have also added many great discounts available as well as cash back rewards on every purchase which can later be used in your account for future purchases.
Please note that certain brands may experience a slight additional delay from the general shipping terms seasonally especially if Items are specialty items. your kind patience is much appreciated.
** Custom Items / Orders **
by ordering any item stated to be a custom product Please note that we are unfortunately unable to cancel such orders after 48 hours of placing the order (when production begins) and we cannot unfortunately accept any returns on custom products. in case of any damages and or defects we will work closely with you to get the product to work and send out the proper parts and we will ensure that things get resolved quick for you to be able to enjoy the product!
Please note that all returns must be shipped back to us within 72 hours of receiving the return label or the return authorization. If the item is not sent out within 72 hours of return approval, especially if the item comes back after the 30 days expires we will no longer be able to accept the return and the customer will be required to arrange for the item to be picked back up from us.
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