Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Trustindex over the past 12 months, qualifying it to receive the Top Rated Certificate.
Why Customers Choose MedCare Mobility
Real Support Matters After the Sale.
One of the biggest problems customers face after buying medical and mobility equipment through marketplaces like Amazon is discovering that there is nobody to call when they actually need help. Product questions, warranty issues, replacement parts and support can quickly become difficult when there is no dedicated provider behind the purchase.
With MedCare Mobility, you buy from an authorized dealer and a real medical equipment provider — with knowledgeable people you can contact when help matters.
Price MatchCompetitive pricing
30-Day ReturnsOn eligible products
Fast ShippingNationwide processing
Brand WarrantiesManufacturer backed
US-Based SupportReal people to help
Authorized DealerA provider behind you
Description
PRODUCT SPECIFICATION
Shipping & Returns
MANUAL/INSTRUCTIONS
Description
Joerns Hoyer Lift With Scale
Introducing our Hoyer Lift with Scale – a pinnacle of innovation in patient care. Designed with precision and utmost consideration for both patients and caregivers, our lift combines the functionality of a Hoyer lift with the added convenience of an integrated scale. This cutting-edge solution streamlines the transfer process, ensuring the safety and dignity of patients while providing caregivers with accurate weight measurements. Our Hoyer Lift with Scale not only enhances efficiency in healthcare settings but also elevates the overall quality of patient care, embodying our commitment to excellence in medical equipment.
The Joerns Hoyer Lift Digital Scale is a specialized medical device designed to assist caregivers in accurately measuring the weight of patients while using a patient lift or hoist. Created by Joerns Healthcare, a company known for its patient care solutions, this digital scale is integrated with a patient lift system to provide a seamless and efficient way to monitor a patient’s weight during transfers.
The Joerns Hoyer Lift Digital Scale is particularly beneficial in healthcare settings, including hospitals, nursing homes, and home care environments. It streamlines the process of weighing patients who may have limited mobility or difficulty standing on a traditional scale. The integration of the scale with a patient lift adds a layer of convenience and efficiency to patient care tasks.
The digital scale is designed to be integrated with a patient lift or hoist, allowing caregivers to weigh patients as part of the transfer process. The digital scale provides accurate weight measurements, offering caregivers and healthcare professionals precise information for monitoring the patient’s health and treatment progress.
The scale is typically built with durability in mind, ensuring it can withstand the demands of clinical environments. The scale is designed to be used with patient lifts or hoists, ensuring the safety of both patients and caregivers during transfers and weight measurements. By integrating the scale with a patient lift, caregivers can efficiently conduct weight measurements without requiring the patient to be moved to a separate weighing scale.
Key Features of Hoyer Lift With Scale
A Hoyer lift with scale is a specialized patient lifting device designed to safely and accurately transfer individuals with limited mobility while also measuring their weight. These lifts are commonly used in healthcare settings, nursing homes, and home care environments.
Here are the key features of a Hoyer lift with a scale:
Lifting Mechanism: Hoyer lifts are equipped with a powered lifting mechanism, typically hydraulic or electric, that enables the caregiver to raise and lower the user smoothly and with minimal effort.
Scale Integration: The standout feature of this type of Hoyer lift is its integrated scale. The scale is designed to provide an accurate measurement of the user’s weight while they are being lifted or transferred.
Digital Display: The scale usually features a digital display that shows the user’s weight in real-time, making it easy for caregivers and healthcare professionals to monitor weight changes.
Weight Capacity: Hoyer lifts with scales come with specified weight capacities, often ranging from 400 to 600 pounds (181 to 272 kilograms), ensuring that they can safely accommodate a wide range of users.
Adjustable Sling: These lifts often include an adjustable sling or harness that supports the user during transfers. The sling can be customized to the user’s body size and shape.
Safe Transfers: Hoyer lifts are designed to ensure safe and comfortable transfers, reducing the risk of injury to both the user and the caregiver. Safety features may include locking casters, emergency stop buttons, and secure attachment points for the sling.
Hoyer lift for sale, Joerns Hoyer Lift Digital Scale for Models
At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.
Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.
Shipping & Order Processing
We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.
Processing Time
Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.
Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.
Transit & Delivery Time
Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.
Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.
Alaska, Hawaii & Special Shipping Areas
Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.
Freight & Oversized Equipment
Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.
30-Day Return Policy
We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.
Eligible products generally include:
Electric and power wheelchairs
Manual and lightweight wheelchairs
Mobility scooters
Walkers and rollators
Patient lifts
Wheelchair ramps
Hospital and homecare beds
Eligible medical mattresses
Geriatric and medical recliner chairs
Overbed tables
Bathroom benches and shower chairs
Other eligible medical and mobility equipment
Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.
Return Authorization
Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.
You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.
Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.
Condition of Returned Merchandise
To qualify for a return and refund, the product must be returned:
In brand-new and unused condition
In its complete original manufacturer packaging
With all manuals, components, hardware, accessories, and included materials
Without damage, modification, assembly wear, stains, odors, or other signs of use
In resalable condition upon inspection by the receiving warehouse or manufacturer
We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.
Restocking Fees
Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.
These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.
If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.
Return Shipping & Shipping Charges
The customer is responsible for shipping charges associated with the order when making a standard return.
Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.
Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.
Non-Returnable Products
For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.
We currently do not accept returns on:
Parts & accessories
Wheelchair cushions and support accessories
Patient lift slings
Custom or made-to-order products
Products specifically identified as non-returnable on the product page
If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.
Damaged or Incorrect Orders
We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.
If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.
Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.
If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.
Refused Deliveries
Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.
A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.
Return Shipping Deadline
Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.
This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.
Refund Processing
Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.
The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.
If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.
Custom & Made-to-Order Products
Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.
For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.
If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.
Questions Before Ordering?
Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.
Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.
For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.
Why Customers Choose MedCare Mobility
Real Support Matters After the Sale.
A major problem with buying medical and mobility equipment through marketplaces like Amazon is realizing later that there is nobody to call when help is needed.
With MedCare Mobility, you buy from an authorized dealer and a real provider you can contact for product help, warranty guidance and support after your purchase.
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Trustindex over the past 12 months, qualifying it to receive the Top Rated Certificate.