Description
PRODUCT SPECIFICATION
Shipping & Returns
MANUAL/INSTRUCTIONS

Description

MVP-502-TP Reclining Wheelchair Super Lightweight

MVP-502-TP: Premium Ergonomic Folding Lightweight Reclining Transport Manual Wheelchair. Since most recliner chair users do not propel themselves, it only makes sense to offer a chair with “Transport” style wheels.

The MVP-502-TP uses 14″ rear wheels for superior handling, a comfortable ride for the patient, and space-saving ergonomics for folding the chair and taking it with you. The MVP-502 reclines to a full 160 degrees. RATED 4.7 STARS ON WHEELCHAIR INSTITUTE

The Karman MVP502 is expensive for a manual chair, but the quality is incredible, and the comfort and vast array of customization options makes it hard to say no to. Due to its high price, this one is designed specifically for people with long-term mobility issues.

Do you suffer from long-term mobility issues? Do you have to spend several hours of every day in your wheelchair? If you answered yes to one or both of those questions, then you have probably run afoul of the biggest problem with most wheelchairs today. They’re just not very comfortable, especially if you have to sit in them for long periods of time.

While it’s true that you can make just about any wheelchair more comfortable with the addition of enough pillows or aftermarket cushions, wouldn’t it be great if a company would offer a wheelchair that was fairly comfortable right out the gate, with no modification required?

It turns out, a company has done just that, and the results are spectacular. If comfort and versatility are key concerns of yours, then the Karman MVP502 is the chair you want. It’s one of the most expensive manual wheelchairs you can buy, but as you’ll see in the sections that follow, that’s because it can do just about anything and is surprisingly comfortable.

Adjustments Galore

The main reason you’ll probably gravitate to this chair over some other model is the fact that it reclines. In fact, the maximum recline angle is an impressive 125 degrees so you can get quite comfortable if you have to sit in it for extended periods. It’s even possible to take reasonably comfortable naps in it, which is a big win for people who have long-term mobility issues and may have difficulty getting from the chair to the bed without assistance.

As great as the recline function is, however, it’s just the tip of the iceberg where this chair’s adjustment options are concerned. You’ll find tension straps in both the seat itself and its back, meaning that both of them can be adjusted to maximize your comfort.

The armrests are also height adjustable, as are the leg rests, which also pivot out of the way, allowing the person using the chair to pull up quite close to the dinner table, and they can be quickly removed when you need to collapse the chair for transport.

FEATURES

Tension Strap Adjustable Seat & Backrest
Height Adjustable Armrest
High Strength Aircraft Grade Aluminum, weighs only 33 lbs. (w/o footrests)
Patented “V” Shape Seating (anti-thrust, slippage)
“Tube-in Center” footplate
Seat Width: 16″, 18″, OR 20″
Folding / Ultra Compact
AEIGIS® Anti-Bacterial Upholstery
Available in Transport 14″ wheels or 22″ Rear wheels
Flat free polyurethane tires
Frame Color: Diamond Black
Weight Capacity: 250 lbs
Extending handbrakes equipped

ADDITIONAL INFORMATION

WEIGHT	55 lbs
DIMENSIONS	35 × 17 × 32 in
SEAT SIZE	16″ Seat, 18″ Seat, 20″ Seat

PRODUCT SPECIFICATION

HCPCS Code	K0003, E1226, E0971, K0108, E0973, E0990, E0955*
Seat Width	16 inch., 18 inch., 20 inch.
Seat Depth	18 inch.
Armrest Height	9-11 inch.
Seat Height	20 inch.
Back Height	19 inch.
Overall Height	52 inch.
Overall Open Width	23 inch., 25 inch., 27 inch.
Folded Width	14 inch., 15 inch., 16 inch.
Overall Length	47 inch.
Weight Without Riggings	34 lbs.
Weight Capacity	250 lbs.
Shipping Dimensions	39″ L x 37″ H x 16″ W

Shipping & Returns

Shipping & Return Policy

At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.

Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.

Shipping & Order Processing

We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.

Processing Time

Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.

Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.

Transit & Delivery Time

Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.

Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.

Alaska, Hawaii & Special Shipping Areas

Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.

Freight & Oversized Equipment

Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.

30-Day Return Policy

We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.

Eligible products generally include:

Electric and power wheelchairs
Manual and lightweight wheelchairs
Mobility scooters
Walkers and rollators
Patient lifts
Wheelchair ramps
Hospital and homecare beds
Eligible medical mattresses
Geriatric and medical recliner chairs
Overbed tables
Bathroom benches and shower chairs
Other eligible medical and mobility equipment

Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.

Return Authorization

Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.

You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.

Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.

Condition of Returned Merchandise

To qualify for a return and refund, the product must be returned:

In brand-new and unused condition
In its complete original manufacturer packaging
With all manuals, components, hardware, accessories, and included materials
Without damage, modification, assembly wear, stains, odors, or other signs of use
In resalable condition upon inspection by the receiving warehouse or manufacturer

We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.

Restocking Fees

Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.

These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.

If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.

Return Shipping & Shipping Charges

The customer is responsible for shipping charges associated with the order when making a standard return.

Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.

Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.

Non-Returnable Products

For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.

We currently do not accept returns on:

Parts & accessories
Wheelchair cushions and support accessories
Patient lift slings
Custom or made-to-order products
Products specifically identified as non-returnable on the product page

If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.

Damaged or Incorrect Orders

We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.

If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.

Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.

If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.

Refused Deliveries

Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.

A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.

Return Shipping Deadline

Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.

This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.

Refund Processing

Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.

The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.

If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.

Custom & Made-to-Order Products

Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.

For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.

If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.

Questions Before Ordering?

Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.

Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.

For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.

MANUAL/INSTRUCTIONS

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BROCHURE

CATALOG

Why Customers Choose MedCare Mobility Real Support Matters After the Sale.

A major problem with buying medical and mobility equipment through marketplaces like Amazon is realizing later that there is nobody to call when help is needed.

With MedCare Mobility, you buy from an authorized dealer and a real provider you can contact for product help, warranty guidance and support after your purchase.

Authorized Dealer

Real US Support

Warranty Guidance

After-Sale Help

       
 
 
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