Joerns Hoyer C-HLA-J Hydraulic Jack Kit – Hoyer Lift Hydraulic Pump With Release Knob for the HML400 and C-HLA Lifts
$614.99
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✔ Genuine Joerns Kit C-HLA-J
✔ Replacement Jack for HML400 & C-HLA
✔ Knob-Release Hydraulic Pump
✔ Handle Rotates to Either Side
✔ Mounts on the Lift Boom
✔ Backed by Joerns Classics Warranty Terms
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Description
Joerns Hoyer C-HLA-J Replacement Hydraulic Jack (Pump) Assembly for the HML400 and C-HLA Manual Lifts
This is the Joerns hoyer lift hydraulic pump for the Hoyer HML400 and C-HLA manual lifts: genuine Joerns kit C-HLA-J, listed in the HML400 parts manual as “KIT, JACK ASSY, C-HLA” under the lift’s actuator. It’s the hydraulic jack and pump assembly that raises the boom when you work the handle and lowers it when you open the release knob. It is a replacement part, not a lift.
Joerns describes the HML400 as “our most popular homecare lift” with “an ergonomically placed hydraulic pump for ease of use,” and says “the pump handle can be rotated from side to side allowing for operation from either side of the lifter.” The HML400 manual covers the HML400, C-HLA, C-HLA-2 and C-HLA-2T, and the price list names this jack for the “HML400 & C-HLA.”
If your Hoyer HML400 manual hydraulic lift no longer holds the boom up, won’t pump, or leaks, Joerns’ instruction is to remove the pump and call your Joerns supplier. This patient lift hydraulic pump is the part they’ll send. Call us at 585-505-6665 with the serial number from the base of the lift and we’ll confirm the fit first.
Why Choose the Genuine Joerns C-HLA-J Jack?
Joerns is direct about a bad pump: “Do not attempt to lift someone with a faulty hydraulic pump.” A worn jack that creeps down under load is a fall risk, and the pump is the one moving part on a manual lift. Replacing it with the Joerns kit restores the lift as Joerns built it, with the rotating handle and the release knob in the same place the manual describes. Joerns’ Hoyer Classics warranty names the “hydraulic pump/jack (for manual lifts)” as a covered component on these lifts.
Who Is This Jack Best For?
- Owners of a Joerns Hoyer HML400 whose pump no longer lifts or holds
- Owners of a Hoyer C-HLA (and its variations) with a worn or leaking jack
- Facility maintenance teams keeping manual Hoyer lifts in service
Still choosing a lift? Our Patient Lift Knowledge Base and Patient Transfer Lift Assessment Tool can help.
Who May Need a Different Part?
- Owners of a powered Hoyer lift: the HPL402, HPL450 and others use an electric actuator, not a hydraulic jack. Call us for the right actuator or control part.
- Owners of another maker’s hydraulic lift: Joerns lists this kit for the HML400 and C-HLA only.
- Anyone whose boom drops a little after hours of non-use with no load: Joerns says that’s “a trait common to hydraulic equipment” and “does not indicate a faulty pump.”
How the Hydraulic Jack Works on the HML400
Joerns’ operating steps: to raise, tighten the hydraulic pressure release knob by turning it clockwise (the knob is on the pump near the pump handle), spread the base to its widest position, and pump the handle. To lower, open the release knob counter-clockwise, not more than one full turn, and guide the descent. Joerns’ troubleshooting for “jack lowers with patient” starts with making sure the release knob is completely closed.
Pump Handle Rotates to Either Side
Joerns lists “Pump handle rotates, allowing operation from either side of lifter” as an HML400 feature. The manual says to place the handle in a comfortable position and that the pump should rotate freely in its bracket before lifting; after reassembly, Joerns has you check for free rotation of the pump.
Pump Care Notes From the Joerns Manual
- Don’t lift up on the end of the boom to position it. Joerns says this draws air in under the ram and keeps the pump from lifting when the handle is pumped.
- Don’t press down hard on the handle at the bottom of the stroke.
- Inspect the 5 mm mounting stud at the base of the pump for tightness; Joerns’ manual has a full “Inspection of Hydraulic Pump Stud” procedure.
- If trouble develops, remove the pump and call your Joerns supplier with the serial number and purchase date.
Installing the Jack
Joerns’ HML400 assembly step is simply “attach hydraulic pump to boom.” The manual’s stud inspection procedure describes removing the pump from the lift by loosening the nut at the base of the pump, checking that the pump rotates freely in its U bracket, and reassembling in reverse so the pump is free to rotate. Follow the manual, and never test a newly fitted pump with a person in the sling.
Common Problem → Joerns C-HLA-J Jack Solution
Problem: A family’s HML400 has started sinking slowly while Dad is in the sling, even with the release knob closed tight, and the handle feels spongy.
Solution: A genuine C-HLA-J jack assembly. It bolts to the same boom and bracket, with the same knob-release pump and rotating handle the manual describes, and the lift goes back to holding its load.
“Is a little drift normal?” With no one in the sling, Joerns says a slow drop after hours of non-use is common to hydraulic equipment. Under load, with the knob closed, it isn’t.
Care & Cleaning
Wipe the pump body and handle with a damp cloth; don’t hose the lift down. Joerns’ maintenance checklist has the pump handle and valve working smoothly, the pump handle hinge checked, and the 5 mm mounting stud checked for tightness. Keep the release knob closed when the lift is parked.
Warranty
Joerns’ Hoyer Classics warranty covers the HML400, HPL402 and C-HLA lifts for one year after purchase by the original owner, names the hydraulic pump/jack as a covered component on manual lifts, and says replacement parts are covered until the lift’s original warranty period expires. Ask us for the current Joerns warranty terms on a jack bought on its own.
Key Features
✔ Genuine Joerns Kit C-HLA-J
✔ Replacement Jack for HML400 & C-HLA
✔ Knob-Release Hydraulic Pump
✔ Handle Rotates to Either Side
✔ Mounts on the Lift Boom
✔ Backed by Joerns Classics Warranty Terms
Product Specifications
| Brand | Hoyer by Joerns Healthcare |
| Model | Jack Assembly Kit, C-HLA |
| Item Number | C-HLA-J |
| UPC | 810055880010 |
| Type | Replacement hydraulic jack / pump assembly for a manual patient lift (a part, not a lift) |
| Fits | Joerns Hoyer HML400 (HML400 parts manual) and Hoyer C-HLA lifts (price sheet: HML400 & C-HLA; the HML400 manual covers HML400, C-HLA, C-HLA-2, C-HLA-2T) |
| Release | Hydraulic pressure release knob on the pump near the handle: clockwise to close, counter-clockwise (not more than one full turn) to lower |
| Handle | Rotates side to side for operation from either side of the lift |
| Mounting | On the lift boom; 5 mm mounting stud at the base of the pump (Joerns manual) |
| Lift Capacity | The HML400 is rated by Joerns for a 400 lb safe working load; never exceed the lift’s rating |
| Finish | Chrome (price sheet) |
| Warranty | Joerns Hoyer Classics warranty names the hydraulic pump/jack as a covered component on the lift; ask us for current terms |
Frequently Asked Questions
Is the Joerns C-HLA-J a complete lift?
No. It’s the replacement hydraulic jack and pump assembly for the Hoyer HML400 and C-HLA manual lifts. You need one of those lifts to use it.
Which lifts does the C-HLA-J fit?
Joerns’ HML400 parts manual lists it as the HML400’s jack assembly, and Joerns’ price list names it for the HML400 and C-HLA. The HML400 manual covers the HML400, C-HLA, C-HLA-2 and C-HLA-2T. For any other lift, call us at 585-505-6665 with the serial number.
How do I know my pump needs replacing?
Joerns says that if trouble develops with the hydraulic pump, remove it and call your supplier, and never lift someone with a faulty pump. A boom that lowers with a patient even though the release knob is fully closed is the symptom Joerns lists.
My boom drifts down overnight. Is the pump bad?
Not necessarily. Joerns says it’s common after a few hours of non-use for the boom to lower with no weight on it, and that this does not indicate a faulty pump.
Why won’t my pump lift after I moved the boom by hand?
Joerns warns not to lift up on the end of the boom to position it, because that draws air in under the ram and keeps the pump from lifting when the handle is pumped.
How do I raise and lower the lift with this jack?
To raise: close the release knob clockwise, spread the base wide, and pump the handle. To lower: open the knob counter-clockwise, no more than one full turn, and guide the descent.
Can the handle be used from either side?
Yes. Joerns says the pump handle rotates side to side so the lift can be operated from either side, and that the pump should rotate freely before lifting.
Is it hard to install?
Joerns’ assembly step is to attach the hydraulic pump to the boom. The manual’s pump stud procedure walks through removing and refitting the pump at its base nut and checking that it rotates freely in the U bracket. Follow the manual and test without anyone in the sling.
What is the weight capacity?
The jack is part of the HML400, which Joerns rates for a 400 lb safe working load. Never exceed the lift’s rating.
What’s the warranty?
Joerns’ Hoyer Classics warranty covers the HML400 and C-HLA lifts for one year, names the hydraulic pump/jack as a covered component on manual lifts, and covers replacement parts until the lift’s original warranty expires. Ask us for the current terms on a jack bought separately.
🔗 Patient Lift Guides, Answers & Tools
Keeping a manual Hoyer lift in service? These pages help. Call us at 585-505-6665 any time.
👉 Shop Patient Lift Accessories
PRODUCT SPECIFICATION
| Brand: | Hoyer by Joerns Healthcare |
| Model: | Jack Assembly Kit, C-HLA |
| Item Number: | C-HLA-J |
| UPC: | 810055880010 |
| Type: | Replacement hydraulic jack / pump assembly for a manual patient lift (a part, not a lift) |
| Fits: | Joerns Hoyer HML400 (HML400 parts manual) and Hoyer C-HLA lifts (price sheet: HML400 & C-HLA; the HML400 manual covers HML400, C-HLA, C-HLA-2, C-HLA-2T) |
| Release: | Hydraulic pressure release knob on the pump near the handle: clockwise to close, counter-clockwise (not more than one full turn) to lower |
| Handle: | Rotates side to side for operation from either side of the lift |
| Mounting: | On the lift boom; 5 mm mounting stud at the base of the pump (Joerns manual) |
| Lift Capacity: | The HML400 is rated by Joerns for a 400 lb safe working load; never exceed the lift’s rating |
| Finish: | Chrome (price sheet) |
| Warranty: | Joerns Hoyer Classics warranty names the hydraulic pump/jack as a covered component on the lift; ask us for current terms |
Shipping & Returns
Shipping & Return Policy
At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.
Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.
Shipping & Order Processing
We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.
Processing Time
Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.
Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.
Transit & Delivery Time
Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.
Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.
Alaska, Hawaii & Special Shipping Areas
Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.
Freight & Oversized Equipment
Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.
30-Day Return Policy
We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.
Eligible products generally include:
- Electric and power wheelchairs
- Manual and lightweight wheelchairs
- Mobility scooters
- Walkers and rollators
- Patient lifts
- Wheelchair ramps
- Hospital and homecare beds
- Eligible medical mattresses
- Geriatric and medical recliner chairs
- Overbed tables
- Bathroom benches and shower chairs
- Other eligible medical and mobility equipment
Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.
Return Authorization
Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.
You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.
Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.
Condition of Returned Merchandise
To qualify for a return and refund, the product must be returned:
- In brand-new and unused condition
- In its complete original manufacturer packaging
- With all manuals, components, hardware, accessories, and included materials
- Without damage, modification, assembly wear, stains, odors, or other signs of use
- In resalable condition upon inspection by the receiving warehouse or manufacturer
We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.
Restocking Fees
Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.
These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.
If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.
Return Shipping & Shipping Charges
The customer is responsible for shipping charges associated with the order when making a standard return.
Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.
Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.
Non-Returnable Products
For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.
We currently do not accept returns on:
- Parts & accessories
- Wheelchair cushions and support accessories
- Patient lift slings
- Custom or made-to-order products
- Products specifically identified as non-returnable on the product page
If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.
Damaged or Incorrect Orders
We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.
If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.
Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.
If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.
Refused Deliveries
Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.
A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.
Return Shipping Deadline
Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.
This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.
Refund Processing
Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.
The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.
If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.
Custom & Made-to-Order Products
Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.
For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.
If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.
Questions Before Ordering?
Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.
Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.
For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.
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