U-Step II Gait Trainer Walker – U-Step II Walker with Reverse Brakes for Parkinson’s, 7 Wheels, Built-In Seat, Optional Laser and Sound Cueing
$2,870.00
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✔ Reverse Brakes: Stops When You Let Go
✔ Optional Laser Line Cueing
✔ Optional Sound Cueing
✔ U-Shaped Base with 7 Wheels
✔ Built-In Seat for Resting
✔ Made for Parkinson’s and MS
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Description
U-Step II Walker – Reverse-Brake Gait Trainer for Parkinson’s and MS
The U-Step II walker is a gait trainer designed for people with Parkinson’s disease, MS and other neurological conditions that affect balance and walking. It works the opposite way from a standard rollator, and that is exactly what makes it safer for these users.
The wheels stay locked until you lightly squeeze a hand brake, and the walker stops the moment you let go. A U-shaped base with 7 wheels surrounds you for a wide, steady footprint, a built-in seat gives you a place to rest, and optional laser and sound cueing help with freezing of gait.
This is a special order item, delivered in about 2 to 4 weeks. Questions about options or sizing? Call us at 585-505-6665. We are an online store and ship nationwide.
Why Choose the U-Step II Walker?
For someone who rushes forward, shuffles, freezes or falls backward, a standard rollator can roll away at the worst moment. The U-Step II never does: release the brakes and it stops. The user walks inside the U-shaped frame instead of pushing a walker out in front, which supports a more upright posture. Physical therapists often recommend it for patients who have tried a standard rollator and found it rolled away from them.
Who Is the U-Step II Walker Best For?
The U-Step II is a good fit for:
- People with Parkinson’s who freeze, shuffle or rush their steps
- Users with MS or other neurological gait conditions
- People who tend to fall backward
- Anyone a standard rollator has rolled away from
- Families who want the walker to stop automatically if hands come off
Read more in our walker buying guide.
Who May Need a Different Walker?
- People who mainly need a light walker for travel: the Stander EZ Fold-N-Go Walker folds small.
- One-hand users: the Drive Side Step Walker is made for one hand.
- Users without gait freezing or rushing: a standard rollator costs less; browse lightweight rollators.
- Tight budgets for short-term recovery: a basic two-button walker with wheels may be enough.
Reverse Braking
Wheels stay locked until you squeeze a brake and stop as soon as you let go, so the walker never rolls away.
Laser Light Cueing (Option)
Projects a bright red line on the floor to step over, which helps many people break a freeze.
Sound Cueing (Option)
A steady beat to walk to keeps steps even and controlled.
U-Shaped, 7-Wheel Base
Surrounds the user for a wide, stable footprint and an upright walking posture.
Built-In Seat
A place to sit and rest when you need a break.
Adjustable Handgrips
Handgrips adjust up to 38.5″ on the standard model, per U-Step.
U-Step II vs. Standard Rollator
A standard rollator rolls until you squeeze the brakes; the U-Step II stays stopped until you squeeze. For Parkinson’s and similar conditions, that reversal is the safety feature. A standard rollator is lighter and cheaper for users without those gait problems.
Common Problem → U-Step II Walker Solution
Problem: a person with Parkinson’s freezes in doorways and their rollator keeps rolling ahead when they stall.
Solution: the U-Step II walker stops the instant they let go of the brake, and the laser line gives them a target to step over.
Do I need the laser? It helps many people who freeze. Your therapist can advise.
Ordering & Lead Time
This is a special order item with an approximate delivery time of 2 to 4 weeks. Choose your cueing options when you order; call us if you are unsure which configuration fits.
Getting Started
Practice indoors first with a family member or therapist nearby. Squeeze lightly to move, release to stop, and set the handgrips so your elbows bend slightly.
Using the U-Step II at Home
Clear rugs and cords from the main walking paths, and leave doorways open where freezing tends to happen. Turn the laser on before tight spaces such as doorways and hallways, and keep the sound cue at a comfortable walking rhythm. When you reach a chair, release the brakes so the walker stops, turn slowly inside the frame, then sit. Caregivers should check the brake feel and wheels every few weeks, and anyone new to the walker should practice turns and stops with a therapist or family member before walking alone.
What’s Included
One U-Step II Gait Trainer with the options you select.
Key Features
✔ Reverse Brakes: Stops When You Let Go
✔ Optional Laser Line Cueing
✔ Optional Sound Cueing
✔ U-Shaped Base with 7 Wheels
✔ Built-In Seat for Resting
✔ Made for Parkinson’s and MS
Product Specifications
| Model | U-Step II Gait Trainer |
| McKesson Item # | 1211622 |
| Brakes | Reverse braking, stops when released |
| Cueing | Laser light and sound (options) |
| Base | U-shaped |
| Wheels | 7 |
| Seat | Built-in |
| Handgrip Height | Up to 38.5″ (standard model, per U-Step) |
| Weight Capacity | 355 lb (U-Step 2 standard model user guide) |
| For | Parkinson’s, MS, neurological gait conditions |
| Lead Time | Approximately 2 to 4 weeks |
Frequently Asked Questions
How is the U-Step II walker different from a rollator?
It stays braked until you squeeze, and stops when you let go.
Does the laser help with freezing?
It projects a line to step over, which helps many people with Parkinson’s start walking again.
Does it have a seat?
Yes, a built-in seat.
How many wheels does it have?
Seven, on a U-shaped base.
How long does delivery take?
About 2 to 4 weeks; it is a special order item.
How much weight does it hold?
The U-Step 2 standard model user guide lists 355 lb.
Can I use it outdoors?
It works best on smooth, firm surfaces such as sidewalks, store floors and paved paths. Take extra care on slopes and uneven ground.
🔗 Walker & Rollator Guides, Answers & Tools
Still deciding between a walker and a rollator? These pages cover it, or call us at 585-505-6665 and we will help you pick.
👉 Best Walkers for Seniors: The Complete Buying Guide
👉 Walker Knowledge Base: Fit, Safety & Everyday Use
👉 Walker Assessment Tool: Find the Right Walker
PRODUCT SPECIFICATION
| Manufacturer # | 081449099 |
| Brand | U-Step II |
| Manufacturer | Patterson Medical Supply |
| Application | Gait Trainer |
| HCPCS | E0135 (Disclaimer) |
| UNSPSC Code | 42211506 |
Shipping & Returns
Shipping & Return Policy
At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.
Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.
Shipping & Order Processing
We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.
Processing Time
Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.
Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.
Transit & Delivery Time
Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.
Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.
Alaska, Hawaii & Special Shipping Areas
Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.
Freight & Oversized Equipment
Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.
30-Day Return Policy
We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.
Eligible products generally include:
- Electric and power wheelchairs
- Manual and lightweight wheelchairs
- Mobility scooters
- Walkers and rollators
- Patient lifts
- Wheelchair ramps
- Hospital and homecare beds
- Eligible medical mattresses
- Geriatric and medical recliner chairs
- Overbed tables
- Bathroom benches and shower chairs
- Other eligible medical and mobility equipment
Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.
Return Authorization
Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.
You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.
Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.
Condition of Returned Merchandise
To qualify for a return and refund, the product must be returned:
- In brand-new and unused condition
- In its complete original manufacturer packaging
- With all manuals, components, hardware, accessories, and included materials
- Without damage, modification, assembly wear, stains, odors, or other signs of use
- In resalable condition upon inspection by the receiving warehouse or manufacturer
We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.
Restocking Fees
Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.
These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.
If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.
Return Shipping & Shipping Charges
The customer is responsible for shipping charges associated with the order when making a standard return.
Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.
Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.
Non-Returnable Products
For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.
We currently do not accept returns on:
- Parts & accessories
- Wheelchair cushions and support accessories
- Patient lift slings
- Custom or made-to-order products
- Products specifically identified as non-returnable on the product page
If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.
Damaged or Incorrect Orders
We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.
If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.
Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.
If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.
Refused Deliveries
Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.
A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.
Return Shipping Deadline
Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.
This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.
Refund Processing
Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.
The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.
If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.
Custom & Made-to-Order Products
Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.
For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.
If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.
Questions Before Ordering?
Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.
Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.
For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.
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