Invacare microAIR® MA900 Lateral Rotation Low Air Loss Mattress System

$3,779.00

✔️ Continuous 20° & 40° rotation
✔️ True low air loss therapy
✔️ Inflatable built-in side bolsters
✔️ Auto Firm transfer support mode
✔️ Up to 1000 lb capacity
✔️ Advanced moisture management support

You earn  377-475 Points - a total of $377.00-$475.00 Cashback
You earn  377-475 Points - a total of $377.00-$475.00 Cashback

Subtotal:

Add-ons total:

+ 

Total:

-

Share with Friends

Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.5
4.5
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Trustindex over the past 12 months, qualifying it to receive the Top Rated Certificate.
Why Customers Choose MedCare Mobility Real Support Matters After the Sale.

One of the biggest problems customers face after buying medical and mobility equipment through marketplaces like Amazon is discovering that there is nobody to call when they actually need help. Product questions, warranty issues, replacement parts and support can quickly become difficult when there is no dedicated provider behind the purchase.

With MedCare Mobility, you buy from an authorized dealer and a real medical equipment provider — with knowledgeable people you can contact when help matters.
Price Match Competitive pricing
30-Day Returns On eligible products
Fast Shipping Nationwide processing
Brand Warranties Manufacturer backed
US-Based Support Real people to help
Authorized Dealer A provider behind you

Description

Lateral Rotation Mattress with True Low Air Loss, Side Bolsters & Advanced Turning Support

The Invacare microAIR® MA900 Lateral Rotation Low Air Loss Mattress System is an advanced lateral rotation mattress designed for patients who need pressure relief, moisture management, continuous turning support, and added positioning safety during long-term bed care.

Built with True Low Air Loss Therapy, continuous 20° and 40° lateral rotation, inflatable built-in side bolsters, Auto Firm Mode, customizable cycle times, a foam safety base, and 36”, 42”, and 48” width options, the MA900 is a powerful low air loss rotation mattress for higher-acuity homecare, long-term care, rehab, assisted living, and facility environments.

Whether you are searching for:

  • ✔️ A lateral rotation mattress
  • ✔️ A low air loss rotation mattress
  • ✔️ A turning air mattress for hospital bed
  • ✔️ A hospital mattress with lateral rotation
  • ✔️ A rotating air mattress for pressure relief
  • ✔️ A true low air loss mattress system
  • ✔️ A hospital bed air mattress with side bolsters
  • ✔️ A mattress for pressure injury prevention
  • ✔️ A bariatric low air loss mattress option
  • ✔️ An advanced air mattress for at-risk patients

the Invacare microAIR® MA900 is designed to provide advanced turning assistance, pressure relief, moisture control, skin protection support, and safer positioning for patients who need more than standard alternating pressure therapy.


Why the Invacare microAIR® MA900 Stands Out

The MA900 is the most advanced model in this Invacare microAIR® comparison group because it is built around lateral rotation therapy. While the MA500, MA600, and MA800 focus mainly on alternating pressure and low air loss, the MA900 adds continuous turning support to help reposition the patient from side to side.

Key advantages include:

  • ✔️ Continuous lateral rotation therapy
  • ✔️ 20° and 40° rotation options
  • ✔️ True Low Air Loss Therapy
  • ✔️ Inflatable built-in side bolsters
  • ✔️ Auto Firm Mode for transfers
  • ✔️ Customizable cycle times
  • ✔️ Foam base bottoming-out protection
  • ✔️ External exhaust for cooler operation
  • ✔️ 36”, 42”, and 48” widths
  • ✔️ Up to 1000 lb. capacity

Choosing Between MA500, MA600, MA800, and MA900?

Choose the MA500 for low-to-medium risk basic alternating pressure and low air loss support. Choose the MA600 for stronger medium-to-high risk support with 3-in-1 alternating pressure, HeelSense™, Max Inflate, and 500 lb. capacity. Choose the MA800 for True Low Air Loss, pulsation, moisture management, and wider bariatric options. Choose the MA900 when the patient needs lateral rotation therapy, turning assistance, side bolsters, and advanced positioning support.

Continuous 20° and 40° Lateral Rotation Therapy

The MA900 features continuous 20° and 40° lateral rotation therapy. This turning support helps rotate the patient from side to side, which can be especially helpful when a patient has limited ability to reposition independently.

Lateral rotation therapy can help support:

  • ✔️ Pressure relief routines
  • ✔️ Regular repositioning support
  • ✔️ Pulmonary care positioning
  • ✔️ Reduced constant pressure exposure
  • ✔️ Comfort during extended bed rest
  • ✔️ Caregiver-assisted turning routines

For patients who need turning support, the MA900 is more appropriate than a standard alternating pressure mattress because it is specifically designed as a turning air mattress for hospital bed care.


True Low Air Loss Therapy for Moisture Management

The MA900 includes True Low Air Loss Therapy, designed to provide extra comfort through moisture and temperature control.

This helps support:

  • ✔️ Moisture control
  • ✔️ Temperature management
  • ✔️ Skin comfort
  • ✔️ Maceration concern support
  • ✔️ Long-term bed rest comfort
  • ✔️ Pressure injury care routines

For patients dealing with perspiration, heat, moisture, or fragile skin concerns, this low air loss rotation mattress provides both airflow support and lateral turning therapy in one system.


Inflatable Built-In Side Bolsters for Added Safety

The MA900 includes inflatable built-in side bolsters with manual connectors. These bolsters help provide added positioning safety during rotation therapy and can be removed as needed to aid with ingress and egress.

Side bolsters help:

  • ✔️ Improve patient positioning support
  • ✔️ Add safety during rotation therapy
  • ✔️ Support confidence during turning
  • ✔️ Help define mattress edges
  • ✔️ Assist with patient containment
  • ✔️ Allow easier entry and exit when disconnected

This is one of the most important safety-focused differences between the MA900 and the other microAIR® models.


Auto Firm Mode for Transfers & Nursing Procedures

The MA900 includes Auto Firm Mode, which provides quick maximum inflation within seconds.

This is helpful for:

  • ✔️ Patient transfers
  • ✔️ Repositioning support
  • ✔️ Nursing procedures
  • ✔️ Caregiver access
  • ✔️ Temporary firming of the mattress surface
  • ✔️ Easier ingress and egress

When caregivers need a stable surface for hands-on care, Auto Firm Mode helps make the mattress easier to manage.


Customizable Cycle Times for Individual Needs

The MA900 includes customizable cycle times to help meet varying patient needs.

This allows caregivers to adjust therapy timing based on:

  • ✔️ Patient comfort
  • ✔️ Rotation tolerance
  • ✔️ Pressure relief needs
  • ✔️ Care routines
  • ✔️ Provider instructions
  • ✔️ Long-term care goals

Customizable cycles help make the MA900 more adaptable than fixed-cycle systems.


Foam Base Helps Prevent Bottoming Out

The MA900 includes a foam base designed to help prevent bottoming out in the event of a power failure.

This feature helps:

  • ✔️ Provide added safety support
  • ✔️ Reduce bottoming-out risk
  • ✔️ Maintain backup support
  • ✔️ Improve caregiver confidence
  • ✔️ Support patient protection during power loss

For higher-risk patients, bottoming-out protection is an important safety feature.


Soft Nylon Urethane-Backed Cells for Easy Cleaning

The MA900 uses soft nylon urethane-backed cells designed to provide easy cleaning and help minimize the proliferation of bacterial growth.

This supports:

  • ✔️ Cleaner care routines
  • ✔️ Easier maintenance
  • ✔️ Long-term facility use
  • ✔️ Patient care hygiene
  • ✔️ Practical homecare maintenance

Cooler Surface & Quieter Pump Operation

The external exhaust helps keep the mattress surface cooler and the pump quieter.

This is helpful for:

  • ✔️ Patient comfort
  • ✔️ Nighttime use
  • ✔️ Facility noise reduction
  • ✔️ Long-term care settings
  • ✔️ Care rooms where quiet operation matters

Low Shear, Friction & Moisture Protection Cover

The MA900 includes a highly vapor permeable, oversized pliable quilted nylon top cover designed to provide:

  • ✔️ Low shear support
  • ✔️ Friction reduction
  • ✔️ Moisture protection
  • ✔️ Skin comfort
  • ✔️ Long-term bed rest support

The nylon base cover is also designed to help reduce shear and friction during bed articulation.


Available in 36”, 42”, and 48” Widths

The MA900 is available in:

  • ✔️ 36” width
  • ✔️ 42” width
  • ✔️ 48” width
  • ✔️ 80” length
  • ✔️ 10” height

Weight capacity:

  • ✔️ 36” model: 600 lbs.
  • ✔️ 42” and 48” models: 1000 lbs.

This makes the MA900 a strong lateral rotation option for both standard hospital bed users and larger bariatric patients who need wider support.


Need Mattress Only or Pump Only?

This product is commonly purchased as a complete lateral rotation low air loss mattress system, but mattress-only and pump-only options may also be available. To order only the mattress, only the pump, or to confirm the correct configuration for your bed, please call 585-505-6665 for assistance.

MA900 vs MA800: What Is the Difference?

The MA900 and MA800 are both advanced microAIR® systems, but they serve different needs.

  • ✔️ MA800: True Low Air Loss + pulsation
  • ✔️ MA900: True Low Air Loss + lateral rotation
  • ✔️ MA800: best for moisture and pulsation therapy
  • ✔️ MA900: best for turning assistance
  • ✔️ MA800: no lateral rotation
  • ✔️ MA900: 20° and 40° rotation therapy
  • ✔️ MA900: built-in inflatable side bolsters
  • ✔️ Both offer wider 42” and 48” options
  • ✔️ Both offer up to 1000 lb. capacity

If the patient needs advanced moisture control and pulsation but not turning assistance, consider the Invacare microAIR® MA800. If the patient needs lateral rotation therapy, the MA900 is the better fit.


When to Choose MA500 or MA600 Instead

The MA900 is advanced and may be more than some patients need.

Consider the Invacare microAIR® MA500 if the patient needs:

  • ✔️ Basic alternating pressure
  • ✔️ Low-to-medium risk support
  • ✔️ A lighter and simpler air mattress system
  • ✔️ 350 lb. capacity

Consider the Invacare microAIR® MA600 if the patient needs:

  • ✔️ Medium-to-high risk support
  • ✔️ 3-in-1 alternating pressure
  • ✔️ HeelSense™ Technology
  • ✔️ Max Inflate Mode
  • ✔️ 500 lb. capacity

Who the MA900 Is Best For

The Invacare microAIR® MA900 is best for:

  • ✔️ Patients needing lateral rotation therapy
  • ✔️ Patients who need turning assistance
  • ✔️ Medium-to-high risk pressure injury patients
  • ✔️ Patients needing moisture management
  • ✔️ Bedridden patients
  • ✔️ Patients with pulmonary positioning concerns
  • ✔️ Bariatric users needing 42” or 48” widths
  • ✔️ Long-term care residents
  • ✔️ Rehab and nursing facility patients
  • ✔️ Caregivers needing advanced positioning support

Common Problems This Mattress Helps Address

  • ❌ Repositioning difficulty → ✔️ Lateral rotation therapy
  • ❌ Moisture buildup → ✔️ True Low Air Loss Therapy
  • ❌ Patient turning challenges → ✔️ 20° and 40° rotation
  • ❌ Safety during rotation → ✔️ Inflatable side bolsters
  • ❌ Transfer difficulty → ✔️ Auto Firm Mode
  • ❌ Bottoming-out risk → ✔️ Foam safety base
  • ❌ Heat and pump noise → ✔️ External exhaust design
  • ❌ Trip hazards → ✔️ Cable management system
  • ❌ Need for wider support → ✔️ 42” and 48” options

Key Specifications

  • Product Type: Lateral rotation low air loss mattress system
  • Brand: Invacare
  • Model: microAIR® MA900
  • Main Keyword: Lateral rotation mattress
  • Secondary Keywords: Low air loss rotation mattress, turning air mattress for hospital bed
  • Therapy Type: Lateral rotation and True Low Air Loss
  • Risk Support: Medium to high risk pressure injury support
  • Pressure Injury Stage Support: Designed for Stage I-IV pressure injury support
  • Lateral Rotation: Continuous 20° and 40° rotation therapy
  • Low Air Loss: True Low Air Loss Therapy for moisture and temperature control
  • Side Bolsters: Inflatable built-in side bolsters with manual connectors
  • Transfer Mode: Auto Firm Mode
  • Cycle Times: Customizable cycle times
  • Bottoming-Out Protection: Foam base support
  • Air Cells: Soft nylon urethane-backed cells
  • Cover: Highly vapor permeable oversized pliable quilted nylon top cover
  • Base Cover: Nylon base cover
  • Special Design: External exhaust keeps mattress surface cooler and pump quieter
  • Cable Management: Helps keep cords away from ground
  • Dimensions: 80” length, 36”, 42”, or 48” width, 10” height
  • Weight Capacity: 600 lbs. on 36” model; 1000 lbs. on 42” and 48” models
  • Warranty: 1-Year Mattress/Cover and 1-Year Power Unit Limited Warranty
  • HCPCS Code: E0277

Best Fit Summary:

The Invacare microAIR® MA900 Lateral Rotation Low Air Loss Mattress System is best for patients who need turning assistance, lateral rotation therapy, True Low Air Loss moisture control, inflatable side bolsters, and wider high-capacity options. For patients who need True Low Air Loss and pulsation but not lateral rotation, compare the MA800.


❓ Frequently Asked Questions

What is the Invacare microAIR® MA900 used for?

The Invacare microAIR® MA900 is used for advanced pressure relief, moisture management, and lateral rotation therapy for patients who need turning assistance during long-term bed care.

Is the MA900 a lateral rotation mattress?

Yes. The MA900 is a lateral rotation mattress with continuous 20° and 40° rotation therapy.

What is a low air loss rotation mattress?

A low air loss rotation mattress combines airflow-based moisture management with lateral turning therapy to support skin protection, pressure relief, and patient repositioning.

Does the MA900 have True Low Air Loss Therapy?

Yes. The MA900 includes True Low Air Loss Therapy to help provide moisture and temperature control.

What does lateral rotation therapy help with?

Lateral rotation therapy helps turn the patient from side to side, supporting repositioning routines, pressure relief, and pulmonary positioning needs in at-risk patients.

Does the MA900 help with pneumonia or pulmonary complications?

The MA900’s continuous 20° and 40° lateral rotation therapy is designed to help lower the risk of infection, pneumonia, and other pulmonary complications in at-risk patients.

What are the side bolsters for?

The inflatable built-in side bolsters add positioning safety during rotation therapy and can be manually disconnected or removed as needed for easier ingress and egress.

What is Auto Firm Mode used for?

Auto Firm Mode quickly inflates the mattress to maximum firmness to help with transfers, repositioning, and nursing procedures.

What sizes does the MA900 come in?

The MA900 is available in 36”, 42”, and 48” widths with an 80” length and 10” height.

Is the MA900 suitable for bariatric patients?

Yes. The 42” and 48” MA900 models support up to 1000 lbs., making them suitable for larger patients who need lateral rotation and True Low Air Loss therapy.

What is the weight capacity?

The 36” MA900 supports up to 600 lbs., while the 42” and 48” models support up to 1000 lbs.

Does the MA900 prevent bottoming out?

Yes. The foam base is designed to help prevent bottoming out in the event of a power failure.

What is the difference between MA800 and MA900?

The MA800 focuses on True Low Air Loss, pulsation, and advanced moisture management. The MA900 focuses on True Low Air Loss plus lateral rotation therapy and built-in side bolsters.

Can I order only the pump or only the mattress?

Mattress-only and pump-only options may be available. Please call 585-505-6665 to confirm the correct configuration and order the right item.

Can this mattress be used at home?

Yes. The MA900 can be used in homecare, long-term care, rehab, assisted living, and nursing facility environments when the bed size and care needs match the system.


🔗 Explore Medical Mattress Guides & Related Air Mattress Systems

Compare Invacare microAIR® Mattress Systems:

Helpful Tip:

The Invacare microAIR® MA900 Lateral Rotation Low Air Loss Mattress System is the best fit when turning assistance and lateral rotation therapy are major needs. If the patient mainly needs True Low Air Loss and pulsation without rotation, compare the MA800 instead.

MA900d MA900d

PRODUCT SPECIFICATION

Specification Details
Product Name Invacare microAIR® MA900 Lateral Rotation Low Air Loss Mattress System
Brand Invacare
Model microAIR® MA900
Main Keyword Lateral rotation mattress
Secondary Keywords Low air loss rotation mattress, turning air mattress for hospital bed
Mattress Type Lateral rotation low air loss mattress system
Therapy Type Lateral rotation and True Low Air Loss
Pressure Injury Support Designed for Stage I-IV pressure injury support
Risk Level Support Medium to high risk patients
Lateral Rotation Therapy Continuous 20° and 40° rotation therapy
Lateral Rotation Benefits Supports repositioning, pulmonary care, and pressure redistribution
True Low Air Loss Therapy Provides moisture and temperature control support
Side Bolsters Inflatable built-in removable side bolsters
Side Bolster Purpose Added positioning safety and patient support
Transfer Mode Auto Firm Mode
Auto Firm Benefit Quick maximum inflation for transfers and care
Cycle Times Customizable therapy cycle times
Bottoming-Out Protection Foam base designed for power failure protection
Air Cells Soft nylon urethane-backed air cells
Cell Benefits Easy cleaning and bacterial growth reduction
Top Cover Oversized quilted vapor permeable nylon cover
Cover Benefits Low shear, friction reduction, and moisture protection
Base Cover Nylon base cover
Base Cover Function Helps reduce shear and friction during articulation
External Exhaust Keeps surface cooler and pump quieter
Cable Management System Helps reduce trip hazards from cords
Available Widths 36”, 42”, and 48”
Length 80”
Height 10”
Weight Capacity – 36” Model 600 lbs.
Weight Capacity – 42” & 48” Models 1000 lbs.
Best For Patients needing turning assistance, moisture management, pulmonary positioning, and advanced pressure relief support
Compatible Bed Types Standard and bariatric hospital beds
HCPCS Code E0277
Warranty – Mattress/Cover 1 Year Limited Warranty
Warranty – Power Unit 1 Year Limited Warranty

Shipping & Returns

Shipping & Return Policy

At MedCare Mobility, we understand that purchasing medical and mobility equipment is an important decision. Our goal is to make the ordering, delivery, and return process as clear and straightforward as possible.

Because many of the products we offer are large, specialized, or shipped directly from manufacturer and distributor warehouses, shipping and return requirements may vary somewhat by product and brand. The policy below explains what you can generally expect when ordering from MedCare Mobility.

Shipping & Order Processing

We ship medical and mobility equipment to customers throughout the United States. Orders are processed as quickly as possible, and tracking information is provided once available.

Processing Time

Most in-stock orders are processed within approximately 1–3 business days. Processing may include order verification, warehouse preparation, packaging, and coordination with the manufacturer or distributor.

Some specialty equipment, made-to-order products, oversized items, or products shipping directly from a manufacturer may require additional processing time. Any estimated processing or lead time shown on an individual product page should be considered part of the expected fulfillment timeframe for that item.

Transit & Delivery Time

Once shipped, many standard orders arrive within approximately 3–7 business days. Larger medical equipment, freight shipments, specialty products, and certain manufacturer-direct orders may require additional transit time.

Tracking information will generally be emailed once the shipment has been processed by the carrier. If you have questions regarding the status of your order, please contact us at info@medcaremobility.com.

Alaska, Hawaii & Special Shipping Areas

Orders shipping to Alaska, Hawaii, and certain remote or limited-access areas may be subject to additional shipping charges. If an additional charge is required after your order is reviewed, we will contact you before proceeding whenever additional payment is necessary.

Freight & Oversized Equipment

Hospital beds, patient lifts, large recliners, ramps, and other oversized medical equipment may ship by freight rather than standard parcel service. Unless a specific delivery service is stated on the product page or order, freight delivery does not automatically include inside delivery, assembly, installation, or removal of packaging.

30-Day Return Policy

We want you to feel comfortable ordering from MedCare Mobility. Most eligible products may be returned when a return is requested within 30 days of delivery, subject to the conditions and exclusions outlined below.

Eligible products generally include:

  • Electric and power wheelchairs
  • Manual and lightweight wheelchairs
  • Mobility scooters
  • Walkers and rollators
  • Patient lifts
  • Wheelchair ramps
  • Hospital and homecare beds
  • Eligible medical mattresses
  • Geriatric and medical recliner chairs
  • Overbed tables
  • Bathroom benches and shower chairs
  • Other eligible medical and mobility equipment

Return eligibility can vary by manufacturer and product type. Products specifically identified as non-returnable, custom, made-to-order, or otherwise subject to special return terms are governed by those terms.

Return Authorization

Please contact us before shipping any product back. Returns must first be approved and issued a Return Authorization (RA) and the appropriate return shipping address.

You may request a return by emailing info@medcaremobility.com or contacting our customer service team through the live chat on our website.

Please do not return merchandise to an address shown on the original shipping label unless specifically instructed to do so. Many products ship directly from manufacturer or distributor warehouses, and the correct return location may be different from the original shipping location.

Condition of Returned Merchandise

To qualify for a return and refund, the product must be returned:

  • In brand-new and unused condition
  • In its complete original manufacturer packaging
  • With all manuals, components, hardware, accessories, and included materials
  • Without damage, modification, assembly wear, stains, odors, or other signs of use
  • In resalable condition upon inspection by the receiving warehouse or manufacturer

We strongly recommend keeping the original box, pallet, protective materials, and packaging until you are certain that you intend to keep the equipment. Large medical equipment can be difficult or impossible to return safely without its original packaging.

Restocking Fees

Approved returns are subject to a mandatory restocking fee, generally ranging from 15% to 20% of the applicable product price. The exact restocking percentage varies depending on the manufacturer, brand, and type of equipment being returned.

These restocking charges are assessed to us by the manufacturer or distributing warehouse when merchandise is returned. MedCare Mobility does not add the fee simply as a return penalty; when the manufacturer requires the charge, we must pass the applicable amount through as part of processing the return.

If you would like to know the applicable restocking percentage for a particular product before ordering, please contact us and we will be happy to help whenever that information is available from the manufacturer.

Return Shipping & Shipping Charges

The customer is responsible for shipping charges associated with the order when making a standard return.

Customers are responsible for arranging for the approved merchandise to be returned to the return address provided with the Return Authorization. In certain cases, we may be able to provide a prepaid return label or coordinate return transportation for your convenience. When provided, the applicable shipping cost may be deducted from the final refund.

Because some medical equipment is oversized or requires freight transportation, prepaid labels or carrier call tags may not be available for every product. Our customer service team will provide the available return instructions when your return is authorized.

Non-Returnable Products

For health, hygiene, safety, customization, and manufacturer-policy reasons, certain products are not eligible for standard returns.

We currently do not accept returns on:

  • Parts & accessories
  • Wheelchair cushions and support accessories
  • Patient lift slings
  • Custom or made-to-order products
  • Products specifically identified as non-returnable on the product page

If a non-returnable product arrives damaged, defective, or incorrect, please contact us promptly. Non-returnable status does not prevent us from assisting with a legitimate shipping damage, defect, warranty, or fulfillment issue in accordance with the applicable manufacturer and carrier procedures.

Damaged or Incorrect Orders

We take shipping damage seriously and will work with you to help resolve legitimate delivery issues.

If your product arrives damaged, please notify MedCare Mobility within 48 hours of delivery. Whenever possible, retain the shipping carton, pallet, packaging materials, and the product exactly as received and take clear photographs of the packaging and any visible damage.

Reporting damage promptly is important because carriers and manufacturers have limited timeframes for filing freight and shipping claims.

If you receive an incorrect product or believe there is a manufacturer defect, please contact us before returning or disposing of any merchandise or packaging so that we can provide the appropriate instructions.

Refused Deliveries

Please contact us before refusing a delivery unless the shipment has obvious significant freight damage and the carrier is documenting the damage at delivery.

A shipment that is refused for reasons unrelated to verified shipping damage may be treated as a standard return. Applicable restocking and shipping charges may therefore be deducted from the refund.

Return Shipping Deadline

Once a return has been approved and return instructions or a return label have been issued, the merchandise must be shipped within 72 hours unless MedCare Mobility provides different instructions in writing.

This is particularly important when a return is approaching the end of the applicable return period. Returns shipped outside the authorized timeframe may be refused by the manufacturer or warehouse and may no longer qualify for a refund.

Refund Processing

Refunds are processed after the returned merchandise has been received and inspected by the applicable warehouse or manufacturer and the return has been confirmed to meet the return requirements.

The applicable restocking fee, shipping charges associated with the order, and any other authorized return-related charges will be deducted from the amount eligible for refund.

If returned merchandise is used, damaged, incomplete, missing original packaging or components, or otherwise returned in a condition that prevents the manufacturer or warehouse from accepting it as new and resalable merchandise, the return may be refused or the refund may be reduced in accordance with the manufacturer’s assessment.

Custom & Made-to-Order Products

Products identified as custom, configured, made-to-order, special-order, or manufactured specifically for the customer cannot generally be canceled once production or manufacturer processing has begun and are not eligible for standard returns.

For custom products, cancellation may only be possible during the initial processing period and before production or customization begins. Because production schedules vary by manufacturer, we encourage customers to contact us immediately if a change is required.

If a custom product arrives damaged or has a legitimate manufacturing defect, we will work with the manufacturer to pursue the appropriate resolution, replacement components, repair, or other available remedy under the applicable manufacturer policy or warranty.

Questions Before Ordering?

Medical equipment can vary considerably in size, configuration, compatibility, and intended use. If you are unsure whether a product will work for your needs, we strongly encourage you to contact us before placing your order.

Our team is happy to help review product specifications, dimensions, options, compatibility, and available manufacturer information so you can make a more informed purchasing decision and reduce the possibility of needing a return.

For shipping, return, or product questions, contact us at info@medcaremobility.com or speak with us through the live chat on our website.

MANUAL/INSTRUCTIONS

Product Brochure

Why Customers Choose MedCare Mobility Real Support Matters After the Sale.

A major problem with buying medical and mobility equipment through marketplaces like Amazon is realizing later that there is nobody to call when help is needed.

With MedCare Mobility, you buy from an authorized dealer and a real provider you can contact for product help, warranty guidance and support after your purchase.
Authorized Dealer
Real US Support
Warranty Guidance
After-Sale Help
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.5
4.5
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Trustindex over the past 12 months, qualifying it to receive the Top Rated Certificate.

Related Products

New Arrivals

On Sale!